How to cancel your Chuze Fitness membership
Chuze Fitness requires 10 days' written notice before a monthly billing date. You can cancel in person by signing a form at any Chuze location, online at memberservices.chuzefitness.com, or in the Chuze app.
Write my free Chuze Fitness cancellation letter
Ways to cancel
- Online: your account at memberservices.chuzefitness.com.
- App: tap your membership photo (top right) > Membership > Cancel, and follow the prompts.
- In person: sign the cancellation form at any Chuze location.
- Questions: [email protected] or your home location.
Where to send a written cancellation
Chuze lists in-person, online and app methods. Use one of those, and keep your confirmation.
Notice period and timing
- 10-day written notice before any monthly billing date. The membership must be in good standing.
Fees
- If you signed a 12-month commitment and cancel within it, you may be charged a $58 cancellation fee.
- Brand-new members can cancel within 5 business days for a full refund (Chuze's buyer's remorse clause).
Tips
- Chuze lists a $59.99 annual fee on its memberships.
Protect yourself
- Put your request in writing, even if you also cancel online, by phone or in person.
- For mailed letters, use USPS Certified Mail (with a return receipt if you want proof of delivery) and keep the receipt.
- Save confirmation emails, screenshots and the name of anyone you spoke with.
- Check your bank or card statement after the next billing date. If you're charged after a valid cancellation, contact the gym with your proof, then your bank.
Your state's gym-contract rights
State laws can give you extra rights, like a cooling-off period or cancelling after a move or a disability:
FAQ
How do I cancel my Chuze Fitness membership?
Chuze Fitness requires 10 days' written notice before a monthly billing date. You can cancel in person by signing a form at any Chuze location, online at memberservices.chuzefitness.com, or in the Chuze app.
How much notice does Chuze Fitness require?
10-day written notice before any monthly billing date. The membership must be in good standing.
Is there a fee to cancel Chuze Fitness?
If you signed a 12-month commitment and cancel within it, you may be charged a $58 cancellation fee. Brand-new members can cancel within 5 business days for a full refund (Chuze's buyer's remorse clause).
Where do I mail a Chuze Fitness cancellation letter?
Chuze lists in-person, online and app methods. Use one of those, and keep your confirmation.