How to cancel your 24 Hour Fitness membership
24 Hour Fitness lets you start cancellation online from your account (Membership > Cancel Membership). You will see a retention offer first; choose "I'd still like to cancel my membership." Monthly memberships need 30 days' notice, except in New York.
Write my free 24 Hour Fitness cancellation letter
Ways to cancel
- Online: log in to your 24 Hour Fitness account and go to Billing/Membership > Cancel Membership, then choose "I'd still like to cancel my membership."
- Limited-term or prepaid memberships: 24 Hour Fitness says to see a team member in club or contact the company.
Where to send a written cancellation
We did not find a published cancellation mailing address. If you send a letter, use the address in your membership agreement.
Notice period and timing
- A 30-day notice is required to cancel monthly memberships, except in New York. Dues and fees continue during the 30-day notice period.
Fees
- Commitment memberships are non-cancelable and non-refundable during the commitment period, except as the agreement provides. A cancellation fee may apply.
- A $69.99 Annual Fee applies to memberships, according to the company's offer disclosures.
Tips
- Expect a discount offer (recently 30% off 3 months' dues) before the cancel button.
- Cancellation rules for prepaid or limited-term memberships.
Protect yourself
- Put your request in writing, even if you also cancel online, by phone or in person.
- For mailed letters, use USPS Certified Mail (with a return receipt if you want proof of delivery) and keep the receipt.
- Save confirmation emails, screenshots and the name of anyone you spoke with.
- Check your bank or card statement after the next billing date. If you're charged after a valid cancellation, contact the gym with your proof, then your bank.
Your state's gym-contract rights
State laws can give you extra rights, like a cooling-off period or cancelling after a move or a disability:
State-specific 24 Hour Fitness guides
FAQ
How do I cancel my 24 Hour Fitness membership?
24 Hour Fitness lets you start cancellation online from your account (Membership > Cancel Membership). You will see a retention offer first; choose "I'd still like to cancel my membership." Monthly memberships need 30 days' notice, except in New York.
How much notice does 24 Hour Fitness require?
A 30-day notice is required to cancel monthly memberships, except in New York. Dues and fees continue during the 30-day notice period.
Is there a fee to cancel 24 Hour Fitness?
Commitment memberships are non-cancelable and non-refundable during the commitment period, except as the agreement provides. A cancellation fee may apply. A $69.99 Annual Fee applies to memberships, according to the company's offer disclosures.
Where do I mail a 24 Hour Fitness cancellation letter?
We did not find a published cancellation mailing address. If you send a letter, use the address in your membership agreement.